Terms and Conditions of Use

These Terms and Conditions govern access and use of Beloventia’s city and local route guides, supporting safe, positive engagement for all travelers. Please review these terms before using our platform.

Last updated January 21, 2026

Acceptance of Terms

By using our guides and website, you acknowledge and agree to these terms. If you do not agree, please discontinue use immediately. Continued access constitutes ongoing acceptance and responsibility under these guidelines.

Key Terms

Important terms used throughout these conditions include:

Guide: A digital or printable resource featuring travel routes, highlights, and tips for city or local exploration.

User: Any individual accessing or interacting with our platform, including through web browsers or other digital devices.

Content: All information, maps, recommendations, graphics, and images published by Beloventia for use in travel planning.

Platform: The website and digital environment operated by Beloventia.

Service User Guidelines

Use guides and content for personal travel planning. Unauthorized sharing, redistribution, or commercial use is not permitted.

Eligibility

Platform access is intended for users age 18 and older or with guardian oversight if underage, as Malaysian regulations require.

Users must verify their eligibility locally.

User Responsibilities

Engage respectfully and lawfully while using guides. Your actions must reflect honesty, fairness, and local legal compliance.

Provide accurate information when submitting inquiries.
Respect cultural differences and site guidelines.
Do not misuse, tamper, or edit provided guidance.
Report errors, issues, or outdated information for review.

Prohibited Uses

Avoid these actions while using our platform:

Commercial exploitation, resale, or offering content as a paid product
Copying or modifying maps for unauthorized distribution
Uploading code, malware, or attempting unauthorized access
Using the platform for unlawful or harmful purposes
Spamming, abusive messaging, or repetitive solicitation

Intellectual Property Rights

All content, branding, maps, and design are the property of Beloventia or licensors. Any unauthorized reproduction or commercial use is strictly prohibited. Respect all applicable intellectual property laws when using platform materials.

User Submitted Content

Feedback or reviews submitted may be used to improve our guides while respecting user privacy and attribution.

Your Feedback Rights

Users may request review or removal of their submitted content at any time in line with our privacy policy.

How We Use Your Data

Personal data is processed in accordance with our privacy policy. Your information is never sold and is only shared as legally required.

See Privacy Policy

Important Legal Disclaimers

Platform content is provided for reference and guidance only. Local changes may impact details, so independent verification is always encouraged.

Results May Vary

Travel outcomes differ depending on user preferences and local circumstances. Information is offered without warranty and should be cross-checked where possible.

Limitation of Liability

Beloventia is not responsible for direct or indirect losses from guide use, routing errors, or third-party activity. Use our insights at your own discretion.

Indemnification

You agree to defend and hold Beloventia harmless from claims arising due to breach of these terms or unlawful use of our materials.

Resolving Disputes

Any disagreements are addressed per Malaysian law or as mutually agreed by both parties.

Arbitration

In case of disputes, parties may agree to refer the matter to arbitration according to Malaysian rules.

Arbitration decisions are binding unless otherwise provided by law.

Online Dispute Resolution

Use our contact page for assistance first. Online Dispute Resolution (ODR) platforms may aid international users in cross-border issues.

Contact or learn more about ODR

Severability

If one condition is held unenforceable, the rest remain valid and in force.

Entire Agreement Statement

These terms, along with related policies, represent the full agreement between user and Beloventia regarding site use.

Governing Law and Jurisdiction

These terms are governed by Malaysian law. Questions about application may be referred to competent local authorities.

Termination

We may terminate access at any time for violation of these terms or legal requirements. Users may also discontinue use when desired.

Modifications

Terms may be updated periodically. Continued use implies acceptance. Check this page for updates.

Contact for Terms Questions

Questions regarding these terms? Our team is here to help clarify policies and address your concerns.

Support Email: content@beloventia.sbs

Support Phone: +60 15-924 2376

Company Address: Sandbox Coworking Space, Jalan Radin Bagus, Sri Petaling, Kuala Lumpur 57000 Malaysia

Effective Date: January 21, 2026

Version: v2